- How to Change BigMIND Account Login from Using Google/Apple ID/Facebook to Use an Email/Password Combination
- How to Manage Your Connection to BigMIND
- Disconnect Your Cloud File Storage Services From Your BigMIND Account
- I Have a Discount Coupon for Zoolz How Can I Use it?
- How to Rename a Computer/Server?
- What are the differences between Hot Storage and Cold Storage in BigMIND?
- What Are the Differences Between Zoolz and BigMIND?
- What Are the Differences Between the Business and the Home Subscription of BigMIND?
- Is there any limitation with the Upload and the Download processes of Zoolz?
- What is the difference between Zoolz and Amazon S3?
Copy, Encrypt & Ship(3)
- Reseller APIs Documentation
- As a Zoolz reseller, how can I change the plan for any of the accounts under my reseller console?
- As a Zoolz reseller, how can I view the backed up data for my clients?
- Why are the “Type” and “Frequency” options dimmed when I try to edit an existing plan?
- Why am I not recieving emails from the reseller contact us form?
Partners 2.0 (BigMIND)(20)
- As a BigMIND Partner, How Can I See My End-User Backup-Failed Files?
- As a BigMIND White Labeled Partner, How Can I Push the Latest Version of the Software To My Users?
- As a White Labeled Partner of BigMIND, Can I Create Trial Accounts for my Clients?
- As a BigMIND Partner, How Can I Configure My User Accounts’ Reports Settings?
- As a BigMIND Branded Partner, How Can I Have My Own Custom Mobile Apps?
Security and Privacy(10)
- How to grant Zoolz access to Full Disk on macOS Catalina or Higher
- I lost my encryption password is there a way you can retrieve my files?
- Is Zoolz HIPAA, FERPA, SAS 70, Safe Harbor, ISO 9001, ISO 27001,or PCI compliant?
- How can I change the encryption password of Zoolz backup?
- Does the deduplication feature work if I have enabled encryption?