- Is there any limitation with the Upload and the Download processes of Zoolz?
- What is the difference between Zoolz and Amazon S3?
- What is the difference between Instant (Hot) Storage and Cold Storage?
- What is the difference between archive and suspend computer?
- What is the difference between the “Smart Selection” and “My Computer” tabs?
- We are happy to have filehorse.com as one of our top affiliates
- How To Become An Affiliate For Genie9; One Of The Top Leaders In The Backup Market?
- How To Create A Shared Folder In Windows
- How To Obtain Access and Secret Keys For An Amazon S3 Import Job
- How To Start With The Genie9 Affiliate Program
- Reseller APIs Documentation
- As a Zoolz reseller, how can I change the plan for any of the accounts under my reseller console?
- As a Zoolz reseller, how can I view the backed up data for my clients?
- Why are the “Type” and “Frequency” options dimmed when I try to edit an existing plan?
- Why am I not recieving emails from the reseller contact us form?
- As a White Labeled Partner of BigMIND, Can I Create Trial Accounts for my Clients?
- As a BigMIND Partner, How Can I Configure My User Accounts’ Reports Settings?
- As a BigMIND Branded Partner, How Can I Have My Own Custom Mobile Apps?
- As a BigMIND Partner, How Can I Change my Users’ Accounts Plans?
- As a BigMIND Partner, How Can I Manage The Admins Of The Account?
- I lost my encryption password is there a way you can retrieve my files?
- Is Zoolz HIPAA, FERPA, SAS 70, Safe Harbor, ISO 9001, ISO 27001,or PCI compliant?
- How can I change the encryption password of Zoolz backup?
- Does the deduplication feature work if I have enabled encryption?
- Can the users under the same account see each others data?
- Is Zoolz able to backup long path files?
- Troubleshooting Connection Issues
- I am receiving: “You do not have available licenses for server backup” message. What should I do?
- How to generate the Advanced Logs for BigMIND
- Why do I receive “You do not have permission to perform this action. Only Administrator can open this application” when trying to open Zoolz on a server?
Under the Hood(48)
- What are the file extensions supported by Zoolz?
- Can I view the data backed up to the Cold Storage using Zoolz viewer?
- What music or video file types are supported to play from Zoolz Viewer app?
- How can I access my backed up files?
- How can I listen to music and videos from my mobile while I’m offline?