Introduction Zoolz allows the account administrator to configure global settings that apply to all data, machines, and users within the account. These settings include: Retention Alert Reports File Retention Zoolz offers robust backup features, including the following: Incremental backup with versioning. The deleted files are kept in the cloud. So, over time, the backup size […]
Category: Account Management
Activating Zoolz Account with a License Key
Introduction This article provides a step-by-step guide on how to activate your Zoolz account using a license key. Whether you are a new user or already have a trial account, follow the appropriate instructions below to ensure your Zoolzaccount is set up and ready for use. For New Users Without a Zoolz Account Go to […]
Reports and Statistics with Zoolz
Introduction Zoolz offers a robust reporting system that equips account administrators with essential reports to monitor backup activities effectively. The main reports include: Billing Alerts Client Locator Bandwidth Usage Deployment Activity Stream How to Configure Report Settings Log in to your Zoolz web console as an administrator. Go to the Reports page. In the opened Reports page, […]
Rename a Zoolz Backup
Introduction When you add a device—whether it’s a computer or server —to your Zoolz account, its displayed name will automatically match the local name of the device. However, you can easily rename the backups for better organization. How to Rename a Computer’s Backup Sign in to the Zoolz web console where the desired backup is stored. Make sure […]
Zoolz Account Hierarchy
Each Zoolz account, whether Home or Business, includes at least one administrator and multiple standard users. Every user, regardless of their role, possesses the capability to back up computers, and servers. Each user is assigned a unique login email and password, along with their personal dashboard for monitoring and managing their backups. The administrator has control over these functionalities, enabling […]
Add a Server to a Zoolz Account
Introduction You can utilize the Zoolz service for backing up data from Windows Servers, provided they fulfill the necessary prerequisites. To back up data from a Windows Server to Zoolz, the server needs to be added to the desired Zoolz account. How to Add a Server to a Zoolz Account Step 1. On the target […]
Reset Zoolz Login Password
Introduction If you have forgotten the login password for your Zoolz account, Zoolz allows you to reset it! This guide will walk you through the process of resetting your Zoolz login password. How to Reset Zoolz Account Login Password 1. Visit the Zoolz’s “Forgot your password” webpage here. 2. Enter your Zoolz login email in the […]
Where can I find my payment details, invoice or renew my account?
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.2co.com/myaccount/ Create your own account, or if you already have one, sign in […]
What payment methods does Zoolz accept for purchasing or upgrading?
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method
Is it easy to upgrade my storage needs at anytime?
Yes, you can increase your storage instantly, as the following: