If you created your BigMIND account using the Sign Up With Google or Sign Up With Facebook option, you can easily change this later to start using an email/password combination to log into your BigMIND account. Here is what you need to do: Sign into your BigMIND online account using your current login method (Google […]
Category: Account Management
How to Manage Your Connection to BigMIND
The administrator of the BigMIND account can manage their connection to the account as follows: Sign into your BigMIND online account. Click your name on the upper right corner of your account. Select Account Settings. Scroll down to find Connection Settings. From there, you can manage the connection to this BigMIND account by selecting one of the […]
Disconnect Your File Storage Services and Social Media Profiles From Your BigMIND Account
BigMIND allows you to import the files you have under your other storage services. Import from Box, Dropbox, Google Drive, and One Drive into your BigMIND account. You will be able to find your documents, photos, and videos in record time. You can also connect your Facebook, and Instagram accounts to your BigMIND account. Store […]
I Have a Discount Coupon for Zoolz How Can I Use it?
Sign up for a Zoolz account if you do not have one, or log into your existing account. Refer to the Upgrade tab . All the current available plans will be shown. Click the Buy Now (Or the Check Out) button. A box with two available payment methods will be shown. Select the preferred method, […]
How to Rename a Computer/Server?
This feature is not available for the Home subscribers.
Differences Between a User and a Computer
Every Zoolz account has an Administrator, under which normal users are listed. Each user can have up to three computers backing up to the account at the same time. To explain further, the image below shows the account structure of Zoolz in terms of Users vs. Computers: Each user has their own login email and password. […]
How can I change my account’s email address?
Sign in to your Zoolz online account. Click on the arrow next to your name in the upper right corner → Select the Account Settings option. Click on Edit next to Name & Email. Erase the old email and type the new one in the Email field. Click on Update. Same method applies to Zoolz Archive (Business and Home) and BigMIND.
I have forgot my account’s password, what can I do?
You can easily reset your password, by doing the following:
Where can I find my payment details, invoice or renew my account?
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.avangate.com/myaccount/ Create your own account, or if you already have one, sign into it […]
What payment methods does Zoolz accept for purchasing or upgrading?
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method