The purpose of having a backup is to ensure that files are not lost even if they are deleted from your local machine. Therefore, it is important to note that your Cloud backup will not automatically delete files, even if they have been removed from your computer.
In the event that you delete file(s) from your local machine, they will still be present in your Cloud backup, but they will be marked as Deleted Files. Here is how to view such Deleted Files.
Method 1: From BigMIND Website
- Sign in to your BigMIND online account.
- From the left side menu, click the Discover option.
- From the left-side panel, click the name of the device which you want to check its backed-up data.
- By default, all your backed-up files will be shown in front of you, including the Deleted Files. Those Deleted Files will be shown in red color. You can do any of the following actions:
- Turn off/on showing the Deleted Files with your data: To do this, click the Actions icon (
) at the upper right corner of the Discover Data page → Click the Include Deleted Files option to turn it on/off.
- Show only the Deleted Files: To do this, click the Actions icon () at the upper right corner of the Discover Data page → Click the Show only deleted files option.
- Turn off/on showing the Deleted Files with your data: To do this, click the Actions icon (
- You can download those files directly from there.
Method 2: Using BigMIND Software
- Open your BigMIND desktop software.
- Click on the Restore option.
- From the window that will appear, select the name of the computer that you want to restore from.
- Now, enable the Show/Restore deleted files option at the bottom of the window. This will show you all the data you have in the Cloud, including the deleted files/folders. You can select them and proceed with the restore process.
Method 1: From Zoolz Website
- Sign in to your Zoolz online account.
- Refer to the My Computers tab.
- From the list of your Computers on the left panel, select the computer you want to view its backup.
- By default, all the backed-up files will be shown, including the Deleted Files. Those Deleted Files will be shown as grayed out. If you do not want those files to be shown, click the More button and select the Hide Deleted option. You can undo this hide request at any time by clicking the same More button and selecting the Show Deleted Items.
Method 2: Using Zoolz Software
- Open your Zoolz desktop software.
- Click on the Restore option.
- From the window, select the name of the computer that you want to restore from.
- Now, enable the Show/Restore deleted files option at the bottom of the window. This will show you all the data you have in the Cloud, including the deleted files/folders. You can select them and proceed with the restore process.
