Severity description 0: Business-critical issues, restore issues related to business-critical files. 1: Backup issues, system behavior issues. 2: Installation issues, user creation, visual bugs and glitches.
Category: Other
Our Refund Policy
We offer a 30-day money-back guarantee for [Genie9/Zoolz/BigMIND] products purchased from the [Genie9/Zoolz/BigMIND] websites. To request a refund for any of our products, please contact the Customer Support team at support@genie9.com for Genie9 requests and support@zoolz.com for Zoolz and BigMIND requests. Be sure to include your purchase reference number and reason for the request. A […]
We are happy to have filehorse.com as one of our top affiliates
Filehorse.com is always keen to hand-pick quality software for Microsoft Windows and Mac OS operating systems on a daily basis, and this time they have picked and chosen to list Genie9 products with both versions the online and the offline backup. From now on Genie9 offline products will be listed on our affiliate site filehorse.com, […]
How To Become An Affiliate For Genie9; One Of The Top Leaders In The Backup Market?
What is Affiliate Marketing? The idea behind it is promoting other people’s products, often through an affiliate program, earning a commission when users end up purchasing through your marketing platforms. It’s based on revenue sharing. Many affiliates are looking to benefit from their website’s traffic and content to make money online and get paid for […]
How To Create A Shared Folder In Windows
To create a shared folder between two different machines, both of them should be under the same network. Then, here is what you need to do: Using your Windows Explorer, right-click on the folder you want it to be shared between the two machines → Share with → Specific people… From the File Sharing window, […]
How To Obtain Access and Secret Keys For An Amazon S3 Import Job
To obtain Access and Secret keys for your Amazon S3 import job to BigMIND, you will need to go through the following steps: Log into your AWS account → Go to IAM. From the left side panel, click Users → Add User. In the first step of adding a user, provide a Username under the […]
How To Start With The Genie9 Affiliate Program
To get started with the Genie9 affiliate program, please follow the below steps to have your affiliate tracking links and banners: From Avangate dashboard click on Affiliate Programs → Find Partners/Products. Search for “Genie9” program. Click on See Vendor Products. Choose the plan you want to promote and click on its link. From Link Type drop-down list, […]
Why Should I Update My Zoolz Archive Desktop Client?
Zoolz always releases improvements and updates on the backup process, backup/restore speed, and backup security for Windows and macOS setups. Updating the Zoolz Archive desktop client regularly will always guarantee the best and optimum protection level for your data. How can I have the latest Zoolz Archive setup? Download the latest Zoolz Archive setup file […]
MS SQL Machine Activation
Before you start backing up your MS SQL databases by BigMIND, you will need to do the following preparations on the computer running the MS SQL Server: Open your MS SQL Server configuration Manager → Click MS SQL Server Network Configuration on the left panel → Click Protocols for MSSQLSERVER. Double-click the Named Pipes protocol to open the Named Pipes […]
Which of the available Zoolz Business plan suits my needs?
The best plan for you will depend on the amount of data you want to backup, number of computers, number of users and number of servers. Also it depends on the storage type that you need (Cold or Instant Storage); if you have data that you need to share with others and want direct access to […]