Maintenance and Premium Support Services

Having reliable maintenance and support services within a cost effective subscription is never easy to find. As with most all SaaS and IaaS providers, these are additional services purchased separately from your initial subscription. At Zoolz we promise to provide skilled and dedicated staff ensuring commitment and maximum value to each customer. Our support team […]

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No-BigMIND Zone

When you install the BigMIND desktop software on your Windows machine, you will find that a new folder with the name of No-BigMIND Zone has been created on your desktop. You can use this No-BigMIND Zone folder to prevent BigMIND from backing up certain files/folders by simply drag/drop them into it. This way, if you select to […]

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The Audit types in BigMIND

BigMIND provides two types of Audit; Basic and Lifetime. With the Basic Audit, you can review the actions taken on the system or on the machine(s) where BigMIND software is installed from only the last 30 days. With the Lifetime Audit, you can review the actions taken on the system or on the machine(s) where BigMIND software […]

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Machine Protection Rules

On the Dashboard page of your BigMIND online account, you will see information about the protection level of your added machines. Here is the meaning of each one of those rules: Protected: This shows you the number of the machines where the number of the Pending Backup files is less than 10% of the Total files number. […]

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Import Files From G Cloud To BigMIND

BigMIND allows you to import the files you have under your G Cloud account. To Import Data Sign in to your BigMIND online account. Select the Discover option from the left side menu. From the left side menu of the Discover Data page, click on the Add Service button. From the opened pop-up box, refer to the […]

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Show and Restore Deleted Files

Files will not get automatically deleted from your Cloud backup, even if you have deleted the original copy of them from your machine, as this is the main purpose of having a backup. In the case you have deleted file(s) locally from your machine, you will find that those file(s) still available under your Cloud backup, […]

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