Starting with macOS 10.14 Mojave, Apple has introduced a new security feature that ensures third-party applications work safely with your data. In recent macOS versions, security rules have become more stringent. That is why during the installation process of the Zoolz application, you will be asked to grant Zoolz the required access permissions. However, if […]
Unfortunately, since we use a military-grade encryption; 256-AES, the only thing you can do is try very hard to remember your password. There is no way to decipher your files without the exact password.
Zoolz is an automatic backup tool that backs up your data to the Amazon AWS secure storage servers. Unlike many of the other online or cloud backup solutions out there that backup your data to their private servers. Zoolz employs advanced technologies to ensure that your backup can be centrally managed and backed up to the Amazon AWS servers. […]
The encryption password is the one that you set during the backup configuration process, and after that, you will not be able to change it, unless you start a new backup, by doing the following: Uninstall the Zoolz desktop software. Sign into your Zoolz Online account. Click the Download Zoolz button in order to download the […]
Yes, Zoolz will not upload duplicate files twice even if encryption is enabled. But if these duplicate files are stored on two different machines, they will be uploaded once only if the encryption passwords used on the two machines are identical.
No, the users will not have any access to each others’ backup. However, the admin can view their files. (Learn more) If you do not want that, please let the account’s admin contact us at firstname.lastname@example.org
Yes, they can. Here is how to do so: If the user’s data was encrypted, then you won’t be able to view it unless you enter the correct password. If this feature does not apply for your company’s policy, feel free to contact us to disable it for you. To contact us, please click here.
Yes, you can, but only while configuring the backup. So, if you have already configured the backup without encryption, you must drop it and configure a new one again to set your own encryption password, by uninstalling Zoolz (Make sure the Keep Zoolz settings (Recommended if you want to reinstall) option is not selected) → Reinstall it and reconfigure […]
Your files are actually safer while stored in your Zoolz account than on your computer. Other people under your account cannot see your files and you cannot see their files. Zoolz employees are prohibited from viewing the content of files you store in your Zoolz account. In addition, we employ a number of physical and […]
Please go to our DMCA page. Mainly you should only share files you have created or have permission in distributing. For example, purchasing music or videos does not give you the right to share with others.