We offer a 30-day money-back guarantee for [Genie9/Zoolz/BigMIND] products purchased from the [Genie9/Zoolz/BigMIND] websites. To request a refund for any of our products, please contact the Customer Support team at firstname.lastname@example.org for Genie9 requests and email@example.com for Zoolz and BigMIND requests. Be sure to include your purchase reference number and reason for the request. A […]
If you have assigned a policy to your users, you can control the permissions they have by using the options under the Privileges tab in the policy. Under this tab you will find two groups of privileges: Web privileges: Enable delete data: Enabling this option will give your users the ability to delete unwanted files from their […]
Deleting a policy is fairly simple. You can delete any policy that has no users assigned to by doing the following: Policies that are being used and assigned to users cannot be deleted, you need to assign the users to another policy or remove this policy completely from the user and revert the user […]
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