Failed Backed Up Files Report

Sometimes, files may fail to be backed up to the Cloud due to a variety of reasons, such as: The file has a long path. (Learn more) The upload was interrupted due to some connection issues. (Learn more) The file is no longer available under the selected directory. It either has been deleted or moved […]

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How Do I Restore a Website Backup Using BigMIND?

To Recover a Website Login to your BigMIND account as an administrator user. Click Manage next to Websites on your Dashboard page. From the left-side menu, click on Devices → Websites, select the website that you want to recover. You can search websites by name. Wildcards are not supported. Click Recovery. Select the recovery point. […]

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How Do I Set Up Website Backup Using BigMIND?

A website can be corrupted as a result of unauthorized access or a malware attack. Back up your website if you want to easily revert it to a healthy state, in case of corruption. What do I need to back up a website? The website must be accessible via the SFTP or SSH protocol. You […]

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Troubleshooting Server Authentication

SYMPTOMS Cannot authenticate Zoolz/BigMIND desktop software on a Windows Server platform. Because of this, Zoolz/BigMIND software is not opening or running.   CAUSE This issue arises when the Windows user profile or the group it belongs to is not included in the “Log on as a batch job” local security policy for a workspace server […]

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How Do I Restore a Disaster Recovery Backup Using BigMIND?

To Restore a Disaster Recovery backup, do the following: Login to your BigMIND account as an administrator user. Click Manage next to Disaster Recovery on your Dashboard page. From the left-side menu, click on Devices. Find the machine you wish to recover under the Machines section in the left-side menu. Select Recovery on the right-side […]

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How Do I View and Restore Office 365 Business Backup Using BigMIND?

To view and restore Office 365 Business backups, do the following: Login to your BigMIND account as an administrator user. Click Manage next to Office 365 Business on your Dashboard page. From the left-side menu, click on Devices. Select Microsoft Office 365. Select the group/folder/user you wish to view contents or restore. Click Recovery on […]

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How Do I Set Up Disaster Recovery Backup Using BigMIND?

  To set up Disaster Recovery backup, do the following: Login to your BigMIND account as an administrator user. Click Manage next to Disaster Recovery on your Dashboard page. This will open the Cyber Protect web console in a new tab. On the left-side menu of the Cyber Protect web console, click on Devices. In […]

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How Do I Set Up Office 365 Business Backup Using BigMIND?

To set up Office 365 Business backup, do the following: Login to your BigMIND account as an administrator user. Click Manage next to Office 365 Business on your Dashboard page. From the left-side menu, click on Devices. In the top right corner, click Add. Scroll down and find Microsoft 365 Business. Select Office 365 Worldwide […]

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