Sometimes, files may fail to be backed up to the Cloud due to a variety of reasons, such as: The file has a long path. (Learn more) The upload was interrupted due to some connection issues. (Learn more) The file is no longer available under the selected directory. It either has been deleted or moved […]
Category: Partners How To
As a BigMIND White Labeled Partner, How Can I Push the Latest Version of the Software To My Users?
Whenever a new version of the BigMIND desktop software is available, you will get a notification about it under the Notifications section on your partner account. All you need to do is to check that notification and click the Push Update button there. The system will take few seconds to build the new […]
As a BigMIND Partner, How Can I Configure My User Accounts’ Reports Settings?
As a BigMIND Partner (Branded or not), you can get periodic summary reports for all your user accounts directly to your email. To configure such report settings, here is what you need to do: Log into your Partner account. On the left-hand pane, click on Settings. Under the REPORTS SETTINGS section of the Settings page, enable […]
As a BigMIND Branded Partner, How Can I Have My Own Custom Mobile Apps?
As a Branded Partner, you have access, by default, to our generic branded Android & iOS mobile app, called Cosmic Cloud. Cosmic Cloud for Android: https://play.google.com/store/apps/details?id=com.cosmic.cloud Cosmic Cloud for iOS: https://itunes.apple.com/us/app/cosmic-cloud/id1325553022?mt=8 You can customize this Cosmic Cloud app to add your own brand name and logo. This way, once your clients install the app and sign into their […]
As a BigMIND Partner, How Can I Change my Users’ Accounts Plans?
As a BigMIND Partner (White labeled or not), you could have direct User Account Management from the Accounts section of your Partner portal. To change the plan of any account, first you need to make sure that the new plan is already available and created within the Plans section of your Partner portal. This article shows you […]
As a BigMIND Partner, How Can I Manage The Admins Of The Account?
BigMIND partners can now set more than one admin user for their Partner accounts, and to give each admin customize privileges. Here is how to do so: Sign into the Partners system. On the upper right corner, and next to your name, expand the arrow in the top right corner and select the Manage Admins option. From the Manage Admins page, […]
As a BigMIND Branded Partner, How Can I Set My Own Domain?
As a BigMIND Branded Partners, you will need to set the address of the web page that your clients will be accessing to make use of your service. Here is what you need to do: Sign in to the Partners system. Click on Branding on the left-hand pane. From under the Domain tab, you can […]
As a BigMIND Partner, How Can I Add My Own Brand Name To It?
One of the perks of being a branded partner is the option to white-label BigMIND. The following section will show you how to fully customize BigMIND with your company identity. Sign into the Partner system. On the left-hand pane, click on Branding. Under the Domain tab, choose the domain your clients will be using to access their […]
How Can I Have My Own Signup Page On BigMIND Partners?
As a BigMIND Branded Partner, you can allow your clients to sign up to your brand using one of the following three (3) options. These options can be found by navigating to Branding section of your Branded Partner account → Go to the Website tab → Scroll down to Sign Up Page section.
As a BigMIND Branded Partner, How Can I Allow My Clients To Connect Their Other File Storage Services And Social Media Profiles With Their Intelligent Accounts?
As a Branded Partner of BigMIND, your clients can now have all their important and valuable data in one place, so they can access it easily, search through it and share it with others. How to Enable/Disable SaaS Backup You can enable/disable this feature while creating the plan you intend to give to the user, by simply […]