Websites backup management is only available for account admins.

A website can be corrupted as a result of unauthorized access or a malware attack. Back up your website if you want to easily revert it to a healthy state, in case of corruption.

What do I need to back up a website?

The website must be accessible via the SFTP or SSH protocol. You do not need to install an agent, just add a website as described later in this section.


What items can be backed up?

You can back up the following items:

  • Website content files. All files accessible to the account you specify for the SFTP or SSH connection.
  • Linked databases (if any) hosted on MySQL servers. All databases accessible to the MySQL account you specify.

If your website employs databases, we recommend that you back up both the files and the databases, to be able to recover them to a consistent state.



  • A backup plan cannot be applied to multiple websites. Each website must have its own backup plan, even if all of the backup plans have the same settings.
  • Only one backup plan can be applied to a website.
  • Backup options are not available.


Backing up a website

To add a website and configure its backup

    1. Login to your BigMIND account as an administrator user.
    2. Click Manage next to Websites on your Dashboard page. This will open the Websites management console in a new tab.
    3. From the left-side menu, click on Devices.
    4. In the top-right corner, click Add.
    5. Click Website.
    6. Configure the following access settings for the website:
      • In Website name, create and type a name for your website. This name will be displayed in the backup console.
      • In Host, specify the hostname or IP address that will be used to access the website via SFTP or SSH. For example, or
      • In Port, specify the port number.
      • In User name and Password, specify the credentials of the account that can be used to access the website via SFTP or SSH.

        Important!  Only the files that are accessible to the specified account will be backed up.

        Instead of a password, you can specify your private SSH key. To do this, select the Use SSH private key instead of password check box, and then specify the key.

    7. Click Next.
    8. If your website uses MySQL databases, configure the access settings for the databases. Otherwise, click Skip.
      1. In Connection type, select how to access the databases from the cloud:
        • Via SSH from host—The databases will be accessed via the host specified in step 3.
        • Direct connection—The databases will be accessed directly. Choose this setting only if the databases are accessible from the Internet.
      2. In Host, specify the name or IP address of the host where the MySQL server is running.
      3. In Port, specify the port number for the TCP/IP connection to the server. The default port number is 3306.
      4. In User name and Password, specify the MySQL account credentials.
        Important! Only the databases that are accessible to the specified account will be backed up.
      5. Click Create.
    9. The software shows a new backup plan template. Change the settings if necessary, and then click Apply.


To change the connection settings

  1. Select the website under DevicesWebsites.
  2. Click Overview.
  3. Click the pencil icon next to the website or the database connection settings.
  4. Do the necessary changes, and then click Save.


To edit the backup plan

  1. Select the website under DevicesWebsites.
  2. Click Backup.
  3. Click the gear icon next to the backup plan name, and then click Edit.
  4. Do the necessary changes, and then click Save changes.