Method 1: Using Zoolz Software

  1. Open your Zoolz desktop software and click on the Restore option. This will launch the Zoolz Restore application.
  2. In the opened Zoolz Restore window, use the Computer Name drop-down menu to select the computer that you want to restore from its backup.
    Computer Name
  3. Double-click on the Cold Storage folder to go inside it and start browsing its content. Select the data that you want to restore from the left-side panel and add it to the right-side one using the Add  icon. Once done, click the Next button.
  4. Select the restore location and the time frame that you want to restore from. Then click on the Next button.
    Restore Options

Zoolz will start calculating the files that will be restored, and you will notice that a red cloud icon appears in the system tray.

Typically, it can take anywhere from 3 to 12 hours for the download process to commence. Throughout this entire duration, it is important that you keep your machine running without turning it off, logging out of your user profile, or putting it to sleep. The downloading of files will commence once they are ready and accessible. You may minimize or close the Zoolz Restore window as it will not impede the restoration process.

 

Method 2: From Zoolz Website

  1. Sign in to your Zoolz online account.
  2. Refer to the My Computers tab.
  3. From the list of your Computers on the left side of the page, select the computer you want to restore from.
    Computers
  4. Browse inside the Cold Storage folder, select the files you wish to restore, and click the Download icon.
    Restore - Zoolz Home - website
  5. Once they are ready; in approximately 3-12 hours, you will receive an email with a link to access those files.
  6. Open the link, select the files you wish to restore, and click the Download button.

The maximum daily download amount when restoring Cold Storage files from the Zoolz website is 1 GB.

Method 1: Using BigMIND Software

  1. Open your BigMIND software and click the Restore button. This will launch the BigMIND Restore application.
    Restore
  2. In the opened BigMIND Restore window, use the Computer Name drop-down menu to select the computer that you want to restore from its backup.
  3. Double-click on the Cold Storage folder to go inside it and start browsing its content. Select the data that you want to restore from the left-side panel and add it to the right-side one using the Add  icon. Once done, click the Next button.
  4. Select the restore location and the time frame that you want to restore from. Then click on the Next button.

BigMIND will start calculating the files that will be restored, and you will notice that a red cloud icon appears in the system tray.

Typically, it can take anywhere from 3 to 12 hours for the download process to commence. Throughout this entire duration, it is important that you keep your machine running without turning it off, logging out of your user profile, or putting it to sleep. The downloading of files will commence once they are ready and accessible. You may minimize or close the BigMIND Restore window as it will not impede the restoration process.

Method 2: From BigMIND Website

  1. Sign in to your BigMIND online account.
  2. Click Discover on the left-side menu.
  3. From the Discover tab, under DEVICES & SERVICES, select the computer you want to restore from its backup.
  4. Browse for the Cold Storage data you want to restore, and BigMIND will show a Snowflake icon on the folders that include Cold Storage data.
    Folder with Cold Storage
  5. Mark the files/folders you want to download.
    Mark
  6. Click the download button under your name.
    Download icon
  7. Once they are ready; in approximately 3-12 hours, you will receive an email with a link to access those files.
  8. Open the link, select the files you wish to restore, and click the Download button.

The maximum daily download amount when restoring Cold Storage files from the online dashboard is 1 GB.

 

  • The same methods apply if you wish to restore from an archived computer.
  • Before restoring, always be sure that you have set the power options on your computer correctly. This will prevent your computer from entering sleep mode during the restoration process. Never log off your user’s account, restart it or turn it off during the restoration process.
  • You can speed up the restoration process by enabling the Hybrid+ backup in Zoolz. This will keep a local copy of your backed up data. At the time of the restore, Zoolz will restore the files from the local location first.