You can choose whether you want Zoolz/BigMIND to upload your files using your wired connection, wireless connection or 3G connection. Here is how you can control that:
This is due to the fact that you are installing Zoolz desktop client on a Windows server platform, without adding a server under your Zoolz online account first. For full instructions on how to add and configure Zoolz on a server, click here.
I am receiving: “There is no pending Server assigned to this account. To add a server, please go to Servers” What should I do?
To install a server, you must comply with the following: You must be an administrator. You must sign in with the same sign in credentials used for your account. If you fail to meet both conditions, this error message will appear. If you wish to assign this server to a different user, first assign the […]
I am receiving: “You have reached your storage limit, to increase go to Manage Users”. What should I do?
This appears due to the fact that the storage limit that you have specified for this user has reached its limit. To increase this limit:
This happens due to your Anti-Virus Program, keeps scanning and locking each file that gets moved by Zoolz, and this may cause a conflict. So check your Firewall or Antivirus software. Zoolz is a backup software, meaning that it needs to check your files for changes and modifications and communicate with the server to check the […]
This is due to the fact that you did not purchase Instant (Hot) Storage. To do that: Sign in to your Zoolz account. Click on Upgrade. Determine the amount of Instant Storage that you wish to purchase. Click Checkout and your account will upgrade instantly.
This is due to the fact that, beside selecting those files from the Cold Storage tab, you also have them selected from one of the other tabs; the Smart Selection and My Computer tabs. Zoolz gives a higher priority to the Instant (Hot) Storage (applied for selection from the Smart Selection and My Computer tabs) than to the Cold Storage. To […]
This message means that your computer couldn’t communicate properly with our servers or due to a missing component from your system. To solve this, please follow the instructions below: Make sure that you have the required .NET Framework installed in your system. You can install the required .Net Framework package for your operating system from […]