This message means that your computer couldn’t communicate properly with our servers or due to a missing component from your system.

To solve this, please follow the instructions below:

  1. Make sure that you have the required .NET Framework installed in your system. You can install the required .Net Framework package for your operating system from the following links:
  2. If you already have the correct version of the .Net Framework installed or if the installer above does not solve the problem, please repair your .Net installation using this utility: Download Link.
    Once the download is complete, please run the tool and follow the steps on your screen to repair your .NET Framework installation.
  3. Install the required Microsoft C++ Redistributable 2017 Package from the following links:
    Microsoft Visual C++ Redistributable 2017 – 32-bit (x86) Download
    Microsoft Visual C++ Redistributable 2017 – 64-bit (x64) Download
  4. If the above didn’t solve the problem, please download the following script and run it on your computer: Download link