This message means that your computer couldn’t communicate properly with our servers or due to a missing component from your system.

To solve this, please follow the instructions below:

  1. Download the Microsoft .NET Framework 4.5.2 from this page, and proceed with installing it. If this version or a higher one is installed, you will get a notification about it.
  2. If you already have the correct version of the .Net Framework installed or if the installer above does not solve the problem, please repair your .Net installation using this utility: Download Link.
    Once the download is complete, please run the tool and follow the steps on your screen to repair your .NET Framework installation.
  3. Install the required Microsoft C++ Redistributable 2017 Package from the following links:
    Microsoft Visual C++ Redistributable 2017 – 32-bit (x86) Download
    Microsoft Visual C++ Redistributable 2017 – 64-bit (x64) Download
  4. If the above didn’t solve the problem, please download the following script and run it on your computer: Download link