First of all, check if this option is enabled: From the Zoolz desktop software: Right-click Zoolz agent in the system tray and select Open dashboard. Refer to Settings → Advanced settings. Make sure that the option Show backup markers on backed up files is selected. From Zoolz website (If you are using a policy): Go to the Polices […]
Using the Default Settings: The pre-configured settings in Zoolz will guarantee the minimum resource usage while keeping your data backed up frequently to your Zoolz account. While we recommend keeping these settings as they are, in some cases you might prefer speed over resource usage, such as in your initial backup or when backing up […]
The drag/drop functionality depends on which Internet browser you are using. If you are using Internet Explorer, you’ll not be able to drag/drop the files or the folders directly into your Zoolz online account. If you are using Firefox or Safari, you’ll not be able to drag/drop folders directly into your Zoolz online account. You can […]
There are two reasons for this issue: The files you want to share are not backed up: You need to add the file to Zoolz first in order to share it. These files are stored in the Cold Storage: You need to back up these files using the Instant Storage.