- Sign into your Zoolz online account.
- Refer to the Users/Servers tab.
- Select the Users option from the left side menu. A list of your added users will be shown, and you can see if a policy is assigned for each user or not by noticing the POLICY column for each user.
- Click the Actions icon for the user you wish to remove the policy assigned to him/her → Select the Remove Policy option.
- A confirmation message will be shown. Click OK.
- On the computer where Zoolz software is installed, wait for 15 minutes for Zoolz to take the new changes so the user can edit his/her Data Selections and Settings from there, or force the immediate synchronization, by right-clicking Zoolz agent (icon) in the system tray (Taskbar) → Tools → Synchronize Account.
- Sign into your BigMIND online account.
- From the left side menu, select the Users/Servers option.
- From the left side menu of the Manage Users/Servers page, click the Users option. A list of the users added under your BigMIND account will be shown.
- Click the Actions icon () for the user you wish to remove the policy assigned to him/her → Select the Remove Policy option.
- A confirmation message will be shown. Click OK.
- On the computer where BigMIND software is installed, wait for 15 minutes for BigMIND to take the new changes so the user can edit his/her Data Selections and Settings from there, or force the immediate synchronization, by right-clicking BigMIND agent (icon) in the system tray (Taskbar) → Tools → Synchronize Account.