Zoolz stores the backup settings and the machine information in your (%appdata%\Genie9\Zoolz). When you move to a new machine, these information will not be available there. So now, when you download and install Zoolz on your machine, and sign in to your account, if you have already reached the maximum number of computers*, you will be […]
Category: BigMIND
Zoolz is uploading my files using my 3G connection, how can I stop that?
You can choose whether you want Zoolz/BigMIND to upload your files using your wired connection, wireless connection or 3G connection. Here is how you can control that:
I want to uninstall\reinstall Zoolz without losing the current backup. How can I do that?
I am receiving: “You have reached your storage limit, to increase go to Manage Users”. What should I do?
This appears due to the fact that the storage limit that you have specified for this user has reached its limit. To increase this limit:
Preventing users from exiting Zoolz
If you are a Business user, and if you are the admin of the account, then you can prevent the other users under the account from exiting their Zoolz desktop clients (The ones installed on their machines) by doing the following:
Block Level Technology
Description Zoolz employs an incremental backup strategy where only new and modified files are backed up to the Cloud since the previous backup. In the case of modified files, Zoolz applies file-level backup where the entire modified file is backed up by default, resulting in multiple versions of the same file on the Cloud. (Learn […]
Presentation mode
Zoolz provides you with the ability to pause the backup while displaying presentations, playing games or watching movies. All you need to do is to apply one of the following methods.
Backing up open files (VSS)
By default, Zoolz supports backing up PST files while they are open. To add more file extensions to the list of the files you wish Zoolz to back them up even if they are open, please apply the following:
Why Zoolz is slowing down my machine?
This happens due to your Anti-Virus Program, keeps scanning and locking each file that gets moved by Zoolz, and this may cause a conflict. So check your Firewall or Antivirus software. Zoolz is a backup software, meaning that it needs to check your files for changes and modifications and communicate with the server to check the […]
The website and software are blocked. Why is that?