Problem

Backup not running automatically at scheduled time? Here is the fix.

 

Causes

Huawei phone system automatically ends all apps running in background, unless they are marked as protected apps manually.

 

Solution

– Disable Battery Optimization for BigMIND

  1. Go to your Huawei phone’s Settings.
  2. Scroll down and tap on Apps & Notifications.

  3. Tap on Apps.

  4. Find Settings near the bottom of the screen.

  5. Tap on Special Access.

  6. Tap on Ignore Battery Optimization.

  7. Tap on All Apps.

  8. Tap on BigMIND and choose Allow, then press OK.

 

– Disable Manage automatically for BigMIND

  1. Go to your Huawei phone’s Settings.
  2. Go to Battery.
  3. Tap on Launch.

  4. Turn off Manage automatically by tapping on the switch to the right of BigMIND.
  5. In the pop up menu, enable Auto-launch, Secondary launch, and Run in background options.
  6. Tap on OK.