Troubleshooting Server Authentication

SYMPTOMS Cannot authenticate Zoolz/BigMIND desktop software on a Windows Server platform. Because of this, Zoolz/BigMIND software is not opening or running.   CAUSE This issue arises when the Windows user profile or the group it belongs to is not included in the “Log on as a batch job” local security policy for a workspace server […]

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Adding a Server to a Zoolz Account

Introduction You can utilize the Zoolz service for backing up data from Windows Servers, provided they fulfill the necessary prerequisites. To back up data from a Windows Server to Zoolz, the server needs to be added to the desired Zoolz account. 1. Sign into your Zoolz online account. 2. Refer to the Users/Servers tab, and click the Add Server button. 3. Select […]

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Does Zoolz Support Backing up MS Exchange Servers?

There is no ready-to-use option to back up MS Exchange with Zoolz or BigMIND. You may use the Windows Server Backup to back up MS Exchange stores to a local location first, and then you can use the Zoolz/BigMIND desktop software to back up the generated file. For more information, click here.

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