When installing the Zoolz desktop application, you might see a message indicating that you have reached the maximum number of active backups allowed under your account.


1. New Machine: Exceeding the subscription limit for active backups.

2. Reinstallation: Uninstalling and reinstalling the Zoolz desktop application, without keeping its settings, treats the machine as new. (Learn more)

3. Hardware/OS Changes: Formatting/replacing the hard drive or reinstalling the OS.


Option 1. Archive an existing backup.

Option 2. Delete an existing backup.