Whenever you install BigMIND on a machine and configure the backup, a new computer will be added to your BigMIND online account. If you no longer want to backup a certain computer, and you do not want to keep its data in your storage, then deleting the computer is the best option for you. The […]
Articles Tagged: delete
I am receiving: “You have reached the maximum number of computers that can be added under this user” message. What should I do?
Description Upon installing the Zoolz/BigMIND desktop client on your machine and entering your Zoolz/BigMIND account’s credentials, Zoolz/BigMIND will check how many active backups you currently have under your Zoolz/BigMIND username, in order to make sure that you do not exceed the allowed limit, which is three (3) active backups for each Business user, and one (1) […]
As a reseller, how can I manage my users’ accounts?
Zoolz MSP: Manage Accounts As a reseller, you can manage the users under your account by resetting their passwords, changing their emails, suspending their accounts, limiting the storage they have and much more by doing the following: Sign in to your Zoolz reseller account. From the left menu, select Accounts. Click on the Actions menu […]
File Retention
To set file retention:
My storage is full, how can I free up some space?
The used space that you can see on the Dashboard of your Zoolz/BigMIND desktop software and online account is for all the machines and the users that you have under your account and not only for your machine/user, so to free up space, please refer to the following: Delete unwanted files from the backup. Remove […]
How can I delete files from the backup permanently?
Important! By deleting files/folders from your backup this way, Zoolz/BigMIND will not backup those files/folders again unless the original files/folders get modified. If you have files that are deleted from your machine and you want to delete from the backup, please go to More menu and make sure that Show Deleted items is selected to be able to […]
What happens if I have deleted a file from my machine by mistake and want to restore it?
The purpose of having a backup is to ensure that files are not lost even if they are deleted from your local machine. Therefore, it is important to note that your Cloud backup will not automatically delete files, even if they have been removed from your computer. In the event that you delete file(s) from […]
How to Delete a Server
Deleting a server will delete its backup and you will not be able to restore it again.
How to Delete a Backup with Zoolz
Whenever you install Zoolz on a machine and configure the backup, a new computer will be added to your Zoolz online account. If you no longer want to backup a certain computer, and you do not want to keep its data in your storage, then deleting the computer is the best option for you. The […]
How to Archive a Backup with Zoolz
Whenever you install Zoolz on a machine and configure the backup, a new computer will be added to your Zoolz online account. If you no longer want to backup a certain computer but you want to keep its data to restore from it later, then archiving the backup is the best option for you! The […]