How To Archive a Computer With BigMIND

If you no longer want to backup a certain computer but you want to keep its data to restore from it later, then archiving the computer is the best option for you. The following describes in details how you can archive a computer:   Proceeding with archiving will deactivate any backups and you can only […]

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Error Message: “You have Reached the Maximum Number of Computers that can be Added under this User”

Description When installing the Zoolz desktop application, you might see a message indicating that you have reached the maximum number of active backups allowed under your account. Causes 1. New Machine: Exceeding the subscription limit for active backups. 2. Reinstallation: Uninstalling and reinstalling the Zoolz desktop application, without keeping its settings, treats the machine as new. (Learn more) […]

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How can I move Zoolz to a new machine?

Zoolz stores the backup settings and the machine information in your (%appdata%\Genie9\Zoolz). When you move to a new machine, these information will not be available there. So now, when you download and install Zoolz on your machine, and sign in to your account, if you have already reached the maximum number of computers*, you will be […]

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Restoring Files with Zoolz

Introduction Your valuable data, securely backed up on the Zoolz cloud, is readily available for restoration at any time and from any location! Restoring files from backup is a crucial aspect of data management, ensuring the preservation and recovery of valuable information. Zoolz offers efficient methods for file restoration, providing users with convenient options tailored […]

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Archive a Zoolz Backup

Introduction With Zoolz, archiving a backup involves discontinuing the backup process for a specific device (such as a computer or server), while retaining the backed-up data from that device on the cloud for future restoration purposes. How to Archive a Computer’s Backup   After completion, within a 15-minute window, the Zoolz desktop application installed on […]

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