Upon installing the Zoolz/BigMIND desktop client on your machine and entering your Zoolz/BigMIND account’s credentials, Zoolz/BigMIND will check how many active backups you currently have under your Zoolz/BigMIND username, in order to make sure that you do not exceed the allowed limit, which is three (3) active backups for each Business user, and one (1) active backup for each Home one.
If by configuring a new backup job from this machine you will be exceeding the maximum number of the allowed active backups per user as described above, the Zoolz/BigMIND desktop software will show you this message.
The Zoolz/BigMIND desktop software will see your machine as a new one in the following cases:
Cause #1: This is indeed a new machine. In this case, you should pay attention how many active backups your Zoolz/BigMIND subscription allows you to keep per user.
Cause #2: Zoolz/BigMIND desktop software was installed and running on this machine before, but it has been uninstalled completely (Without keeping the settings) and reinstalled again. In this case, the newly installed Zoolz/BigMIND desktop software will consider this machine as a new one.
Cause #3: Formatting/replacing the hard drive, or reinstalling the OS will make the newly installed Zoolz/BigMIND desktop software consider this machine as a new one.
Whenever you receive this message from the Zoolz/BigMIND desktop client, you may apply one of the following solutions: