Symptoms You get the following error when trying to open the Zoolz desktop application on a Windows Server platform: “You do not have permission to perform this action. Only Administrator can open this application.” Cause You are logged in to a Windows user profile other than the Administrator one, under which the Zoolz desktop application […]
All posts by Zoolz Support2
Maximizing Zoolz Restore Efficiency: Enhancing Restore Speed in Zoolz
Introduction Restoring your data efficiently and quickly is crucial for minimizing downtime and maintaining productivity. Below are several strategies to enhance the speed of your restore operations with Zoolz. Optimizing Restore Speed 1. Upgrade Your Network A robust and fast network connection is essential for optimal restore speeds. Consider the following steps to enhance your […]
GetAccountInfoUsingAccountID API
Here you can request account information about a specific user, such as storage space, used space, registration end date and last activity.
GetPlanInfo API
Here you can request account information about a specific user, such as storage space, used space, registration end date and last activity.
Resetpassword API
Here you can request account information about a specific user, such as storage space, used space, registration end date and last activity.
Error Message: “You have Reached the Maximum Number of Computers that can be Added under this User”
Description When installing the Zoolz desktop application, you might see a message indicating that you have reached the maximum number of active backups allowed under your account. Causes 1. New Machine: Exceeding the subscription limit for active backups. 2. Reinstallation: Uninstalling and reinstalling the Zoolz desktop application, without keeping its settings, treats the machine as new. (Learn more) […]
Back Up Hidden Files and Folders with Zoolz
Introduction By default, the Data Selection window of the Zoolz desktop application does not display hidden files or folders, nor does the Zoolz application include them in the backup process. How to Show Hidden Files/Folders in Zoolz Desktop Application Open the Zoolz desktop application. From Zoolz’s dashboard, click on Settings. From the left-side panel, click […]
Handling Missed Backups with Zoolz
Introduction Zoolz offers continuous data protection (CDP) through customizable scheduling settings. (Learn more) However, missed scheduled backups can pose a challenge. When a scheduled backup is missed, Zoolz automatically postpones it to the next scheduled interval. For immediate backup after a missed schedule, the user can use the Windows Task Scheduler. How to Configure Zoolz […]
Configure Zoolz to Wake the Computer for Scheduled Backups
Introduction Zoolz offers continuous data protection (CDP) through customizable scheduling settings. (Learn more) To ensure backups occur as scheduled, the computer must be powered on and not in sleep or hibernation mode. Additionally, the user must be logged into their profile. If these conditions are not met, the backup will be postponed. However, you can […]
Commonly Used Regular Expressions (RegEx)
Introduction Zoolz users can apply filters on their data selection to include or exclude specific data (files/folders) based on certain Regular Expressions. (Learn more) Commonly Used Regular Expressions Description Regular Expression Exclude any file/folder with word temp in its name, such as: – C:\Users\UserName\Desktop\Data\Temporary folder – C:\Users\UserName\Desktop\Data\Only temporary file.txt (?i)temp Exclude any file with the archive.pst as a part […]