GetPlanInfo API

Here you can request account information about a specific user, such as storage space, used space, registration end date and last activity.  

Read More

Resetpassword API

Here you can request account information about a specific user, such as storage space, used space, registration end date and last activity.

Read More

Error Message: “You have Reached the Maximum Number of Computers that can be Added under this User”

Description When installing the Zoolz desktop application, you might see a message indicating that you have reached the maximum number of active backups allowed under your account. Causes 1. New Machine: Exceeding the subscription limit for active backups. 2. Reinstallation: Uninstalling and reinstalling the Zoolz desktop application, without keeping its settings, treats the machine as new. (Learn more) […]

Read More

Back Up Hidden Files and Folders with Zoolz

Introduction By default, the Data Selection window of the Zoolz desktop application does not display hidden files or folders, nor does the Zoolz application include them in the backup process.   How to Show Hidden Files/Folders in Zoolz Desktop Application Open the Zoolz desktop application. From Zoolz’s dashboard, click on Settings. From the left-side panel, click […]

Read More

Handling Missed Backups with Zoolz

Introduction Zoolz offers continuous data protection (CDP) through customizable scheduling settings. (Learn more) However, missed scheduled backups can pose a challenge. When a scheduled backup is missed, Zoolz automatically postpones it to the next scheduled interval. For immediate backup after a missed schedule, the user can use the Windows Task Scheduler. How to Configure Zoolz […]

Read More

Configure Zoolz to Wake the Computer for Scheduled Backups

Introduction Zoolz offers continuous data protection (CDP) through customizable scheduling settings. (Learn more) To ensure backups occur as scheduled, the computer must be powered on and not in sleep or hibernation mode. Additionally, the user must be logged into their profile. If these conditions are not met, the backup will be postponed. However, you can […]

Read More

Commonly Used Regular Expressions (RegEx)

Introduction Zoolz users can apply filters on their data selection to include or exclude specific data (files/folders) based on certain Regular Expressions. (Learn more) Commonly Used Regular Expressions Description Regular Expression Exclude any file/folder with word temp in its name, such as: – C:\Users\UserName\Desktop\Data\Temporary folder – C:\Users\UserName\Desktop\Data\Only temporary file.txt (?i)temp Exclude any file with the archive.pst as a part […]

Read More

Block Level Backup with Zoolz

Definition Zoolz employs an incremental backup strategy where only new and modified files are backed up to the Cloud since the previous backup. In the case of modified files, Zoolz applies file-level backup where the entire modified file is backed up by default, resulting in multiple versions of the same file on the Cloud. (Learn more) […]

Read More

Presentation Mode with Zoolz

Introduction Zoolz offers a convenient feature called Presentation Mode, which allows users to pause backups while giving presentations, playing games, or watching movies. This ensures your system’s performance remains unaffected by backup processes. How to Enable/Disable Presentation Mode Method 1: Using the Zoolz Desktop Application Open the Zoolz desktop application. Click on Settings. Select the Resource Optimization option from the […]

Read More