Introduction As a Business subscriber of Zoolz with admin privileges, you can enable the Alert Report option to receive emails about activity streams and alerts. Enabling the Alert Report with Zoolz To enable the alert report option, please follow these steps: Sign in to your Zoolz web console as an admin user. Go to the […]
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Reseller APIs Documentation
Feel free to download the full and up-to-date documentation for the APIs using the following link: http://cloud1.zoolz.com/reseller/download/ResellerAPIs.pdf
Vault Storage in Zoolz
Introduction Vaults allow you to easily upload files and folders directly to your Zoolz account from anywhere on your machine by simply dragging and dropping them. Additionally, you can copy any of your backed-up files and folders to Vaults for sharing purposes. Types of Vaults in Zoolz Instant Vault Cold Vault Zoolz Vaults Classification Zoolz […]
As a Zoolz reseller, how can I change the plan for any of the accounts under my reseller console?
When you add an account, you’ll need to specify a plan for it. If you decide to change the plan for any of your accounts, here is what you need to do: Sign into your Zoolz reseller account. From the left menu, select Accounts. Click on the Actions menu next to the name of the […]
As a Zoolz reseller, how can I view the backed up data for my clients?
By default, you can manage the accounts of your clients without being able to view their backed up data. If you need to view the data, you’ll need to contact us at Zoolz asking for this option to be enabled for you. You can contact the technical support department at support@zoolz.com, or you can directly […]
Policy Control Options in Zoolz
Policies are exclusively accessible within the Business edition of Zoolz. Policy Definition Zoolz policies provide a centralized means for account administrators to manage all backup operations for users within the account via the Zoolz website. This approach prevents users from directly controlling backup settings through the Zoolz desktop application installed on their computers and servers. Policy […]
Manage Administrator Privileges with Zoolz
Introduction Each Zoolz account includes at least one super administrator, who has the ability to promote standard users to administrators as needed. This article provides guidance on how super administrators can manage the administrative privileges of other users. How to Manage Administrator Privileges Sign in to your Zoolz web console as an admin user. Click on your name […]
Why are the “Type” and “Frequency” options dimmed when I try to edit an existing plan?
You’ll not be able to change the Type and the Frequency options for an existing plan which has been already assigned to a specific user(s). If you wanted to give a specific user(s) a plan with a different Type and Frequency, then please feel free to create a new plan with the new Type and […]
Error Message: “You do not have permission to perform this action. Only Administrator can open this application”
Symptoms You get the following error when trying to open the Zoolz desktop application on a Windows Server platform: “You do not have permission to perform this action. Only Administrator can open this application.” Cause You are logged in to a Windows user profile other than the Administrator one, under which the Zoolz desktop application […]
Maximizing Zoolz Restore Efficiency: Enhancing Restore Speed in Zoolz
Introduction Restoring your data efficiently and quickly is crucial for minimizing downtime and maintaining productivity. Below are several strategies to enhance the speed of your restore operations with Zoolz. Optimizing Restore Speed 1. Upgrade Your Network A robust and fast network connection is essential for optimal restore speeds. Consider the following steps to enhance your […]