Introduction The Pending list in the Zoolz desktop application contains files scheduled for backup during the next backup run. Once a file is successfully backed up to the Cloud, it is removed from the Pending list by the Zoolz desktop application. Searching the Pending Files To search the Pending list in Zoolz, follow these steps: […]
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Backing Up Virtual Machine (VM) with Zoolz
Introduction Backing up virtual machines is crucial for ensuring data integrity and continuity in case of hardware failures, software issues, or cyber-attacks. This guide will walk you through the steps to effectively back up your virtual machines using Zoolz, ensuring that your data is secure and easily recoverable. How to Back Up a Virtual Machine […]
Backing Up Databases using Zoolz
Introduction Zoolz includes a built-in engine for backing up MS SQL databases (learn more). Additionally, users can back up other types of databases by first creating backups using the default options within their respective management software. These backup files can then be uploaded to the Cloud using the Zoolz desktop application. How to Back Up […]
As a reseller, how can I add users and create policies for my clients?
MSP: Manage Accounts/Users To do that: Sign in to your Zoolz reseller account. From the left menu, select Accounts. Click on the Actions menu next to the name of the user that you want to edit his\her account and select Manage Account. Now, you will see the dashboard of your user’s account. from the Users tab, you can: Add users. […]
As a reseller, how can I manage my users’ accounts?
Zoolz MSP: Manage Accounts As a reseller, you can manage the users under your account by resetting their passwords, changing their emails, suspending their accounts, limiting the storage they have and much more by doing the following: Sign in to your Zoolz reseller account. From the left menu, select Accounts. Click on the Actions menu […]
Which of the Available Zoolz Business Plan Suits my Needs?
The most suitable plan for you will depend on several factors, including the amount of data you need to back up, the number of computers, users, and servers. Additionally, the type of storage you require (Instant or Cold Storage) plays a key role. If you need to share data with others and require immediate access, […]
Why I can not build the setup and get the error “Unable to build setup. Please try again”?
You might get this error if you have purchased the full branding or co-branding in your reseller system and trying to build your own setup because of the size or the type of the files that you are using for the icons in the software and on the web. So to solve the problem, check the […]
Uninstall Zoolz Application
Introduction Users can uninstall the Zoolz application from their devices in two ways: a basic uninstall, which preserves the backup database and settings for future reinstallation, or a clean uninstall, which completely removes all components of the application. Opting for a clean uninstall ensures that no residual files remain, allowing for a fresh installation if […]
Add an account
You can add accounts for your clients by doing the following: Sign in to the reseller system. On the left-hand pane, click on Accounts. Click on Add account. Specify the following information: Name:The Client’s name. Company name: The client’s company name (Optional). Email: The client’s email. Password: You can specify a password for the user’s account. This is optional and […]
Can I add my own logo to Zoolz website and agent?
Yes, you can. First, you will need to purchase the full branding or the co-branding from your Reseller console → Upgrade → Product Branding → Select the full Branding or the Co-branding. Secondly, from your reseller console → Branding → Under Website and Software upload the logo and the icons that you want.