Introduction

Ensuring the integrity and availability of data during backup operations is crucial for both personal and professional use. The Volume Shadow Copy Service (VSS) plays a vital role in this process. This service allows for volume backups to be performed even while applications continue to write to the volumes, ensuring that backups are consistent and reliable. (Learn more)

Understanding Volume Shadow Copy Service (VSS)

The Volume Shadow Copy Service (VSS) is a set of COM APIs that implements a framework to allow volume backups to be performed while applications on a system continue to write to the volumes.

If this service is not running on your machine, Zoolz will fail to back up your opened and locked files. To check this service status:

1. Access Services: Go to the Start menu on your machine. In the Search/Run field, type services.msc and hit enter.

2. Locate VSS: Look for the Volume Shadow Copy Service, right-click on it, and select Properties.

3. Configure Startup Type: From the General tab, ensure that the Service startup type is set to Automatic and then start the service.

4. Check Microsoft Software Shadow Copy Provider: Repeat step 3 for the service Microsoft Software Shadow Copy Provider.

Additionally, it is important to check the Windows Event Viewer for any recent errors related to this service. Here is how you can do that:

  1. Press the Windows key + R on your keyboard to open the Run dialog box.
  2. Type eventvwr and press Enter. The Event Viewer will open.
  3. In the left panel of the Event Viewer, select Windows Logs, then Application.
  4. Browse through the events or use the filters to find specific event IDs or error messages related to the VSS.
  5. Use the event ID and the error message to search for a suitable fix.

By following these steps, you can ensure that the Volume Shadow Copy Service is running properly, allowing Zoolz to effectively back up your opened and locked files without any issues.