Sometimes, files may fail to be backed up to the Cloud due to a variety of reasons, such as: The file has a long path. (Learn more) The upload was interrupted due to some connection issues. (Learn more) The file is no longer available under the selected directory. It either has been deleted or moved […]
Articles Tagged: report
The Reporting Option
The Global Settings
These are the global settings to be applied to all users added under your Zoolz Business/BigMIND account. To check them, please:
As a reseller, how can I manage my users’ accounts?
Zoolz MSP: Manage Accounts As a reseller, you can manage the users under your account by resetting their passwords, changing their emails, suspending their accounts, limiting the storage they have and much more by doing the following: Sign in to your Zoolz reseller account. From the left menu, select Accounts. Click on the Actions menu […]
How to generate logs for users who have policies assigned
If you have a policy assigned to you and need to generate the logs for troubleshooting, then please: You can follow the steps in this article if you are not able to get in to the Zoolz/BigMIND Dashboard, but instead of step 3 and 4 above, you can just reboot your machine.
How can I view my billing information?