Introduction If you notice that a file is stuck in the Pending list with a yellow exclamation icon, it indicates that Zoolz may be having trouble backing it up. Below are common causes for this issue and their respective solutions. Cause A. Outdated Zoolz Desktop Application To resolve issues with an outdated Zoolz application: 1. […]
Articles Tagged: report
The Reporting Option with Zoolz
Introduction As a Business subscriber of Zoolz with admin privileges, you can enable the Alert Report option to receive emails about activity streams and alerts. Enabling the Alert Report with Zoolz To enable the alert report option, please follow these steps: Sign in to your Zoolz web console as an admin user. Go to the […]
As a reseller, how can I manage my users’ accounts?
Zoolz MSP: Manage Accounts As a reseller, you can manage the users under your account by resetting their passwords, changing their emails, suspending their accounts, limiting the storage they have and much more by doing the following: Sign in to your Zoolz reseller account. From the left menu, select Accounts. Click on the Actions menu […]
The Billing Report in Zoolz
Introduction Zoolz offers the account admin a range of helpful reports, including a Billing Report. How to View a Billing Report Log in to your Zoolz web console as an admin user. Refer to the Reports page. In the opened Reports page, click the View Report button in the Billing section.