The best plan for you will depend on the amount of data you want to backup, number of computers, number of users and number of servers. Also it depends on the storage type that you need (Cold or Instant Storage); if you have data that you need to share with others and want direct access to […]
Articles Tagged: purchase
I purchased an upgrade but my account information didn’t change
To solve this issue please follow the below steps: If you purchased an upgrade using another email than the one linked to your Zoolz/BigMIND account, please contact sales.
What are the privileges that the administrator has?
The administrator can do the following: Add Users and Servers. Manage users by setting their storage limit, reset passwords, edit the sign in email, activate, suspend, delete and archive their computers. Create backup policies, edit them, and assign them to the users and servers. View reports. Buy more space, users, and servers. View the user’s […]
Where can I find my payment details, invoice or renew my account?
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.2co.com/myaccount/ Create your own account, or if you already have one, sign in […]
What payment methods does Zoolz accept for purchasing or upgrading?
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method
Is it easy to upgrade my storage needs at anytime?
Yes, you can increase your storage instantly, as the following:
How to upgrade my Zoolz account?
To upgrade your Zoolz account, please: If you need any further assistance, contact the Sales team at: sales@zoolz.com
Do you accept paypal?
Yes, we do. To update your billing information, please click here.
How can I Change My Billing Information?
You have the option to modify your payment and billing details through your account on the payment portal, 2CheckOut. To initiate the process, please visit the following link: https://secure.2co.com/myaccount/ You will be required to input the email address you used during the Zoolz subscription or provide the order reference number for your most recent Zoolz […]