The best plan for you will depend on the amount of data you want to backup, number of computers, number of users and number of servers. Also it depends on the storage type that you need (Cold or Instant Storage); if you have data that you need to share with others and want direct access to […]
To solve this issue please follow the below steps: If you purchased an upgrade using another email than the one linked to your Zoolz/BigMIND account, please contact sales.
The administrator can do the following: Add Users and Servers. Manage users by setting their storage limit, reset passwords, edit the sign in email, activate, suspend, delete and archive their computers. Create backup policies, edit them, and assign them to the users and servers. View reports. Buy more space, users, and servers. View the user’s […]
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.2co.com/myaccount/ Create your own account, or if you already have one, sign in […]
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method
Yes, you can increase your storage instantly, as the following:
To upgrade your Zoolz account, please: If you need any further assistance, contact the Sales team at: email@example.com
Yes, we do. To update your billing information, please click here.
You can edit your credit card information from your Account in 2Checkout. To do so, follow the link below: https://secure.2co.com/myaccount/ If you do not have an account, you will need to create one.