The most suitable plan for you will depend on several factors, including the amount of data you need to back up, the number of computers, users, and servers. Additionally, the type of storage you require (Instant or Cold Storage) plays a key role. If you need to share data with others and require immediate access, […]
Articles Tagged: purchase
Synchronize the Zoolz Application
Introduction If you have upgraded your Zoolz account but do not see the changes reflected on the application, follow these steps to update your account information immediately on your desktop application. For Windows Desktop Application Open the Zoolz desktop application. Click the Menu icon in the upper-left corner. Hover over the Tools option and click the Synchronize […]
Administrative Privileges in Zoolz
Introduction Every Zoolz account is required to have at least one administrator user. This user possesses greater managerial privileges compared to standard users within the account. The super administrator of a Zoolz account holds the authority to elevate standard users to administrator status and regulate their administrative permissions accordingly. Main Administrator Capabilities Managing Users and Servers: An administrator user […]
Where can I find my payment details, invoice or renew my account?
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.2co.com/myaccount/ Create your own account, or if you already have one, sign in […]
What payment methods does Zoolz accept for purchasing or upgrading?
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method
Is it easy to upgrade my storage needs at anytime?
Yes, you can increase your storage instantly, as the following:
Upgrade Zoolz Account
Introduction If your current Zoolz plan no longer meets your needs, you can upgrade to a plan with additional cloud storage and more features. How to Upgrade a Zoolz Account Sign in to your Zoolz web console as an admin user. Refer to the Upgrade page. Specify the desired billing cycle (Monthly or Yearly). Click the […]
Do you accept paypal?
Yes, we do. To update your billing information, please click here.
Change Zoolz Billing Information
If you are subscribed to Zoolz, you have the flexibility to update your payment and billing details directly through the billing portal associated with your chosen payment method. For those utilizing the 2CheckOut (2CO) payment portal, follow these steps to access and modify your billing information: Navigate to the 2CheckOut Account Login page. Log in to your 2CO […]