As a BigMIND Partner (White labeled or not), you could have direct User Account Management from the Accounts section of your Partner portal. To change the plan of any account, first you need to make sure that the new plan is already available and created within the Plans section of your Partner portal. This article shows you […]
Articles Tagged: plan
I Am Receiving “Plan Is Already Created” Message When I Try To Create/Add A New Plan. Why?
The BigMIND Partners system does not allow having two plans with the same specifications (Type, Hot Storage amount, Cold Storage amount, etc.), even with different names. The plan you are trying to add now should have at least one option different than the other plans you already added. Otherwise, you should use the already existing […]
What’s The Difference Between A Plan & Licence In The BigMIND Partner Program?
Licenses are ideal for those who want to easily sell our product to their client base. When a license is created, it generates a unique number that customers can redeem. Currently, they are valid for a year and are fixed. Plans, however, are more configurable. You can set yearly or monthly plans. As a partner, […]
As a BigMIND Partner, How Can I Create Plans?
As a BigMIND Partner (Branded or not), you can create a number of bespoke packages for your business or home users. Here is how to do so: Sign into the Partner system. On the left-hand pane, click on Plans. Click on the Add Plan button. Select the plan type (Home or Business) by simply clicking on the wanted type […]
As a Zoolz reseller, how can I change the plan for any of the accounts under my reseller console?
When you add an account, you’ll need to specify a plan for it. If you decide to change the plan for any of your accounts, here is what you need to do: Sign into your Zoolz reseller account. From the left menu, select Accounts. Click on the Actions menu next to the name of the […]
Why are the “Type” and “Frequency” options dimmed when I try to edit an existing plan?
You’ll not be able to change the Type and the Frequency options for an existing plan which has been already assigned to a specific user(s). If you wanted to give a specific user(s) a plan with a different Type and Frequency, then please feel free to create a new plan with the new Type and […]
GetPlanInfo API
Here you can request account information about a specific user, such as storage space, used space, registration end date and last activity.
Which of the available Zoolz Business plan suits my needs?
The best plan for you will depend on the amount of data you want to backup, number of computers, number of users and number of servers. Also it depends on the storage type that you need (Cold or Instant Storage); if you have data that you need to share with others and want direct access to […]
How can I Change My Billing Information?
You have the option to modify your payment and billing details through your account on the payment portal, 2CheckOut. To initiate the process, please visit the following link: https://secure.2co.com/myaccount/ You will be required to input the email address you used during the Zoolz subscription or provide the order reference number for your most recent Zoolz […]