To solve this issue please follow the below steps: If you purchased an upgrade using another email than the one linked to your Zoolz/BigMIND account, please contact sales.
Articles Tagged: pay
Where can I find my payment details, invoice or renew my account?
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.2co.com/myaccount/ Create your own account, or if you already have one, sign in […]
What payment methods does Zoolz accept for purchasing or upgrading?
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method
Is it easy to upgrade my storage needs at anytime?
Yes, you can increase your storage instantly, as the following:
Does the cost include the Amazon S3 storage and transfer fees?
Yes, it does. The price includes the storage you are using (Amazon S3 storage and/or Amazon Glacier storage), Zoolz service, software and anything related to it. There are no hidden fees.
Do you accept paypal?
Yes, we do. To update your billing information, please click here.
How can I change my billing information?
You can edit your credit card information from your Account in 2Checkout. To do so, follow the link below: https://secure.2co.com/myaccount/ If you do not have an account, you will need to create one.