If you chose not to keep Zoolz settings, you will need to start a new backup from scratch and Zoolz won’t recognize the older backup of this machine.
Yes, it is.
For troubleshooting purposes, the Technical Support may ask for trace logs of the program. Please note that these logs do not contain any passwords or personal information. If you are a user with assigned policy, then click here to know how to generate the logs. To enable logs, please: