Introduction For troubleshooting purposes, Technical Support may ask for trace/debugging logs of the Zoolz desktop application. Please note that these logs do not contain any passwords or personal information. Method 1: Terminal Logs Quit the Zoolz application by clicking Zoolz and/or Zoolz Restore icon(s) at the menu (top) bar → Quit. Ensure that all Zoolz-related processes […]
Articles Tagged: macOS
Granting Full Disk Access to Zoolz on macOS: A Step-by-Step Guide
Introduction To ensure the Zoolz desktop application can effectively back up your files on macOS Catalina or higher, it’s crucial to grant the application full disk access. Without this permission, Zoolz might not be able to access important files and folders on your device. This guide walks you through the steps to allow full disk […]