Yes, the Partner system allows you to create trial accounts for your end users (Clients) for free, as it provides a ready-to-use plan called Free Trial. The Free Trial plan has the following rules: It can be assigned to only ten (10) active accounts. It cannot be extended, renewed or deleted. It gives the user […]
Articles Tagged: free
How can I delete files from the backup permanently?
Important! By deleting files/folders from your backup this way, Zoolz/BigMIND will not backup those files/folders again unless the original files/folders get modified. If you have files that are deleted from your machine and you want to delete from the backup, please go to More menu and make sure that Show Deleted items is selected to be able to […]
Where can I find my payment details, invoice or renew my account?
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.2co.com/myaccount/ Create your own account, or if you already have one, sign in […]
What payment methods does Zoolz accept for purchasing or upgrading?
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method
Does the cost include the Amazon S3 storage and transfer fees?
Yes, it does. The price includes the storage you are using (Amazon S3 storage and/or Amazon Glacier storage), Zoolz service, software and anything related to it. There are no hidden fees.
Do you accept paypal?
Yes, we do. To update your billing information, please click here.
How can I Change My Billing Information?
You have the option to modify your payment and billing details through your account on the payment portal, 2CheckOut. To initiate the process, please visit the following link: https://secure.2co.com/myaccount/ You will be required to input the email address you used during the Zoolz subscription or provide the order reference number for your most recent Zoolz […]