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Important! By deleting files/folders from your backup this way, Zoolz/BigMIND will not backup those files/folders again unless the original files/folders get modified. If you have files that are deleted from your machine and you want to delete from the backup, please go to More menu and make sure that Show Deleted items is selected to be able to […]
When backing up your data to Cold Storage, you will not be able to view, play or stream your data from your mobile using Zoolz Viewer app. However, the JPG photos can be viewed. Only the data backed up to the Instant Storage and Instant Vault can be viewed and played from Zoolz Viewer.
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.avangate.com/myaccount/ Create your own account, or if you already have one, sign into it […]
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method
Yes, it does. The price includes the storage you are using (Amazon S3 storage and/or Amazon Glacier storage), Zoolz service, software and anything related to it. There are no hidden fees.
Yes, we do. To update your billing information, please click here.
You can edit your credit card information from your Account in 2Checkout. To do so, follow the link below: https://secure.2co.com/myaccount/ If you do not have an account, you will need to create one.