SYMPTOMS Installing the Zoolz desktop software on Windows platforms fails with errors such as: “Cloud Backup detected that your computer has missing or corrupt dependencies” “Failed to install prerequisites” CAUSE This occurs because something is preventing the setup file from downloading and/or installing the components needed for the backup service. RESOLUTION A. Install […]
Articles Tagged: error
I am receiving: “You do not have available licenses for server backup” message. What should I do?
This message will be shown by the Zoolz desktop client in the following two cases: Case 1: You are a Home user Home users are not allowed to backup Windows servers. This feature is available only for the Business subscribers. For more information about the differences between the Home and the Business subscriptions, please check this […]
Error Message: “You do not have permission to perform this action. Only Administrator can open this application”
Symptoms You get the following error when trying to open the Zoolz desktop application on a Windows Server platform: “You do not have permission to perform this action. Only Administrator can open this application.” Cause You are logged in to a Windows user profile other than the Administrator one, under which the Zoolz desktop application […]