SYMPTOMS Installing the Zoolz desktop application on Windows platforms fails with errors such as: “Cloud Backup detected that your computer has missing or corrupt dependencies” “Failed to install prerequisites” CAUSE This occurs because something is preventing the setup file from downloading and/or installing the components needed for the backup service. RESOLUTION A. Install […]
Articles Tagged: error
Error Message: “You Do Not Have Available Licenses for Server Backup”
Symptoms You get the following error when trying to add a server under your Zoolz web console: “You do not have available licenses for server backup” Cause You have used all the Servers’ seats allocated in your current Zoolz plan. To view how many Server seats your current plan allows, refer to your Upgrade page and review the details of the Current Plan. […]
Error Message: “You do not have permission to perform this action. Only Administrator can open this application”
Symptoms You get the following error when trying to open the Zoolz desktop application on a Windows Server platform: “You do not have permission to perform this action. Only Administrator can open this application.” Cause You are logged in to a Windows user profile other than the Administrator one, under which the Zoolz desktop application […]