Suspend a Zoolz Backup

Introduction

If you need to temporarily stop backing up a device, suspending it is the best option. Suspending acts like a pause on the backup process from the server side, without removing the device from your Zoolz account. This means the device remains registered, and the Zoolz application will halt the backup until you request to resume it.

How to Suspend a Computer’s Backup

  1. Sign in to the Zoolz web console where the desired backup is stored. Make sure to sign in as an admin user.
  2. Refer to the Users / Servers page.
  3. From the left-side panel of the Manage Users/Servers page, click the Computers option. All computers that are currently backed up under this account will be listed.
  4. Click the Action icon of the computer you want to suspend its backup and select the Suspend Computer option.
  5. A confirmation message will appear, click OK to continue.

This feature is available for accounts with a Premium support level.

For Single-user Plans

  1. Sign in to your Zoolz web console.
  2. Refer to the My Computers page.
  3. On the left-side panel, all computers that are currently backed up under this account will be listed. Select the one that you want to suspend its backup by clicking on it.
  4. Now, click the More icon at the upper right corner of the page, and select the Suspend Computer option.
  5. A confirmation message will appear, click OK to continue.

For Multiple Users Plans

  1. Sign in to the Zoolz web console where the desired backup is stored. Make sure to sign in as an admin user.
  2. Refer to the Users / Servers tab.
  3. Click on the X(View) option that is available under the Computers column of the desired user. A list of all backed-up computers for this user will appear.
  4. Click the Action button for the computer you want to suspend and select the Suspend Computer option.
  5. A confirmation message will appear, click OK to continue.

 

After completion, within a 15-minute window, the Zoolz desktop application installed on the recently suspended computer will detect this action and start showing a suspension notification. If you wish to resume backing up the computer, you will have to activate the computer following the same steps above, but opting for the Activate Computer option.

How to Suspend a Server’s Backup

  1. Sign in to the Zoolz web console where the desired backup is stored. Make sure to sign in as an admin user.
  2. Refer to the Users / Servers page.
  3. From the left-side panel of the Manage Users/Servers page, click the Servers option. All servers that are currently backed up under this account will be listed.
  4. Click the Action icon of the server you want to suspend its backup and select the Suspend Server option.
  5. A confirmation message will appear, click OK to continue.

After completion, within a 15-minute window, the Zoolz desktop application installed on the recently suspended server will detect this action and start showing a suspension notification. If you wish to resume backing up the server, you will have to activate the server following the same steps above, but opting for the Activate Server option.

 

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