In case of metered connection, kindly enable backup over metered connections option by following steps below:
Articles Tagged: connection
Troubleshooting Connection Issues
Check your Internet connection Make sure that you have a proper Internet connection on your machine. Check the Settings of your BigMIND desktop software Open your BigMIND desktop software → Settings → Connection → If the Wireless connection (WiFi) option is selected, click on WiFi Safelist, and make sure the All WiFi networks option is selected → Click […]
Customize the backup connection
By default, Zoolz/BigMIND will use any available Internet connection at the upload time. You can customize it to use only certain connection by doing the following: