Troubleshooting Connection Issues

Check your Internet connection Make sure that you have a proper Internet connection on your machine. Check the Settings of your BigMIND desktop software Open your BigMIND desktop software → Settings → Connection → If the Wireless connection (WiFi) option is selected, click on WiFi Safelist, and make sure the All WiFi networks option is selected → Click […]

Read More

Customizing Backup Connections in Zoolz

Introduction By default, Zoolz utilizes any available Internet connection during data upload. However, you can customize it to use specific connections only. How to Customize the Backup Connection Method 1: Using the Zoolz Desktop Application Right-click the Zoolz agent (icon) in the system tray → Open Dashboard. Click on Settings. Select the Connection option from the […]

Read More