Two Factor Authentication (2FA) with Zoolz

Introduction Two-Factor Authentication (2FA) is an optional yet strongly recommended security measure. Once activated, Zoolz requires a six-digit security code alongside your login password each time you access your account via a web browser.   How to Enable Two Factor Authentication To enable the Two Factor Authentication for your Zoolz account, here is what you need […]

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Troubleshooting Zoolz Authentication Issues on Windows Server

SYMPTOMS The Zoolz desktop application fails to authenticate on a Windows Server platform, preventing the application from opening or running.   CAUSE This issue typically occurs when the Windows user profile or its associated group is not included in the “Log on as a batch job” local security policy for the workspace server configuration or […]

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