Disaster Recovery Strategies

To minimize recovery time objective (RTO), is it essential to adopt a disaster recovery strategy to achieve your goals. To ensure faster RTO, it is recommended to: Perform Disaster Recovery backup on a newly installed machine with all important programs installed on the system: This ensures a clean and consistent system recovery Keep your Disaster Recovery […]

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Walkthrough: Creating Disaster Recovery Using Genie Backup Manager

This walkthrough summarizes how to create a complete disaster recovery backup using Genie Backup Manager (GBM) Step 1: Create Genie Disaster Recovery Bootable disk (One time only) Requirements: Blank or empty CD or DVD disk. Recommended: New CD/DVD. How to Create this boot disk? Open GBM → Click Disaster Recovery. A dialog will open. Click […]

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What are the backup markers?

The backup markers are dots on each file or folder icons protected by Genie Timeline. Backup markers indicators: The latest version of the file is included in backup. The file has been modified since the last backup. The file has not been backed up. The folder contents are partially or fully backed up. APPLIES TO: […]

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How to create a shortcut of a program?

To create a shortcut for any program: Right-click on a blank area of your desktop.   Select “New” and then “Shortcut”.   Browse for the program executable file (.exe). If you want to create a shortcut for Genie Backup Manager, please go to C:\Program Files\Genie9\Genie Backup Manager and then select GBM.exe.   Click on “Next” […]

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How to Register GBM Server 9 Exchange Plugin

After purchasing Exchange Plugin, you will receive an email with your Download Link and Registration Key. Follow the steps to install the Plugin. 1- Copy the Registration Key to the Clipboard by following either of the steps below: A. Highlight the Registration Key and press Ctrl+C on your keyboard OR B. Right Click the Mouse […]

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How can I change the email associated with my account?

To change the email address of your online account, please contact our support team via our support system, and please do not forget to send us your current and new emails. Once we update your account information, you will be informed by an email. You can log into your account at anytime using your new email […]

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Minimize Backup monitor

SYMPTOMS:  When running a scheduled backup job, the backup monitor doesn’t start minimized. RESOLUTION:  To solve this issue, please: (Windows 7 and Vista) From Start menu > All programs > Accessories > System Tools > Click on Task. In the left pane, double click on “Task Scheduler Library” and a list of all your scheduled […]

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How to start a program minimized?

SYMPTOMS: Sometimes users prefer to run some programs always minimized, like Outlook, Thunderbird and Media player. RESOLUTION: To do that: Right click on the program shortcut (Click here to know how to create a shortcut) and select “Properties”.   From the dropdown menu next to “Run” select “Minimized”.   Click on “Apply” then “OK”.   […]

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How to register Genie Timeline Server 2013?

You can register Genie Timeline 2013 Server in three ways: From Genie Timeline’s dashboard, click on the “Buy Now” button and then enter your serial number.   From Timeline’s dashboard, select “Product info” under “Tools” and then from the window that will appear, click on “Enter Serial Number” and type your key there.   From […]

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