The drag/drop functionality depends on which Internet browser you are using.
If you are using Internet Explorer, you’ll not be able to drag/drop the files or the folders directly into your Zoolz online account.
If you are using Firefox or Safari, you’ll not be able to drag/drop folders directly into your Zoolz online account. You can only do that with files.
Using Google Chrome and Microsoft Edge, you’ll be able to drag/drop both files and folders directly into your Zoolz online account.