As a BigMIND Partner (Branded or not), you could have direct User Account Management from the Accounts section of your Partner portal. The system ONLY supports plan “UPGRADES”. Meaning, you cannot change a plan assigned to an existing account to a downgraded plan (A Plan with fewer features than the already assigned one). To upgrade a […]
The BigMIND Partners system does not allow having two plans with the same specifications (Type, Hot Storage amount, Cold Storage amount, etc.), even with different names. The plan you are trying to add now should have at least one option different than the other plans you already added. Otherwise, you should use the already existing […]
Licenses are ideal for those who want to easily sell our product to their client base. When a license is created, it generates a unique number that customers can redeem. Currently, they are valid for a year and are fixed. Plans, however, are more configurable. You can set yearly or monthly plans. As a partner, […]
As a BigMIND Partner (Branded or not), you can create a number of bespoke packages for your business or home users. Here is how to do so: Sign into the Partner system. On the left-hand pane, click on Plans. Click on the Add Plan button. Select the plan type (Home or Business) by simply clicking on the wanted type […]
When you add an account, you’ll need to specify a plan for it. If you decide to change the plan for any of your accounts, here is what you need to do: Sign into your Zoolz reseller account. From the left menu, select Accounts. Click on the Actions menu next to the name of the […]
You’ll not be able to change the Type and the Frequency options for an existing plan which has been already assigned to a specific user(s). If you wanted to give a specific user(s) a plan with a different Type and Frequency, then please feel free to create a new plan with the new Type and […]
Here you can request account information about a specific user, such as storage space, used space, registration end date and last activity.
The best plan for you will depend on the amount of data you want to backup, number of computers, number of users and number of servers. Also it depends on the storage type that you need (Cold or Instant Storage); if you have data that you need to share with others and want direct access to […]
You can edit your credit card information from your Account in Avangate. To do so, follow the link below: https://secure.avangate.com/myaccount/ If you do not have an account, you will need to create one.