Resetpassword API

Here you can request account information about a specific user, such as storage space, used space, registration end date and last activity.

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How can I change the encryption password of Zoolz backup?

The encryption password is the one that you set during the backup configuration process, and after that, you will not be able to change it, unless you start a new backup, by doing the following: Uninstall the Zoolz desktop software. (Start → All Programs → Zoolz → Zoolz Tools → Uninstall → Make sure to un-check […]

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Can I specify my own encryption password for Zoolz?

Yes, you can, but only while configuring the backup. So, if you have already configured the backup without encryption, you must drop it and configure a new one again to set your own encryption password, by uninstalling Zoolz (Make sure the Keep Zoolz settings (Recommended if you want to reinstall) option is not selected) → Reinstall it and reconfigure […]

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General questions about files sharing

Q. Are shared files encrypted? If so, do I have to send my encryption password? A. Yes, they are encrypted and you do not need to send a password. Q. Can I share files and folders with people whether they have Zoolz or not? A. The person does not need to have Zoolz installed to open […]

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