We offer a 30-day money-back guarantee for [Genie9/Zoolz/BigMIND] products purchased from the [Genie9/Zoolz/BigMIND] websites. To request a refund for any of our products, please contact the Customer Support team at support@genie9.com for Genie9 requests and support@zoolz.com for Zoolz and BigMIND requests. Be sure to include your purchase reference number and reason for the request. A […]
Articles Tagged: money
Where can I find my payment details, invoice or renew my account?
Since all the payments for Genie9 products are done through 2Checkout, you can check the details of your purchase, invoices, view all your orders history, edit your personal data for future use and renew your account by doing the following: Go to: https://secure.2co.com/myaccount/ Create your own account, or if you already have one, sign in […]
What payment methods does Zoolz accept for purchasing or upgrading?
Zoolz payment methods are: Visa Mastercard Euro card American Express (Amex) Bank Transfer (not recommended for monthly payments) Wire Transfer (not recommended for monthly payments) PayPal Discover Novus Diners Club JCB Fax (not recommended for monthly payments) How to select the payment method
Do you accept paypal?
Yes, we do. To update your billing information, please click here.
How can I Change My Billing Information?
You have the option to modify your payment and billing details through your account on the payment portal, 2CheckOut. To initiate the process, please visit the following link: https://secure.2co.com/myaccount/ You will be required to input the email address you used during the Zoolz subscription or provide the order reference number for your most recent Zoolz […]