How secure is Cold Storage?

Cold Storage is just as secure as Zoolz’s regular storage; your files undergo 3 levels of encryption; 256-AES machine level encryption, transferred via secure sockets layer, and stored on encrypted 256-AES Server Side encryption. The bottom line is that your files are processed with zero knowledge. For more information about the security in Zoolz, click […]

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How can I change the encryption password of Zoolz backup?

The encryption password is the one that you set during the backup configuration process, and after that, you will not be able to change it, unless you start a new backup, by doing the following: Uninstall the Zoolz desktop software. (Start → All Programs → Zoolz → Zoolz Tools → Uninstall → Make sure to un-check […]

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Can I specify my own encryption password for Zoolz?

Yes, you can, but only while configuring the backup. So, if you have already configured the backup without encryption, you must drop it and configure a new one again to set your own encryption password, by uninstalling Zoolz (Make sure the Keep Zoolz settings (Recommended if you want to reinstall) option is not selected) → Reinstall it and reconfigure […]

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How secure is Zoolz?

Your files are actually safer while stored in your Zoolz account than on your computer.  Other people under your account cannot see your files and you cannot see their files. Zoolz employees are prohibited from viewing the content of files you store in your Zoolz account. In addition, we employ a number of physical and […]

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How does Copy, Encrypt and Ship service work?

1. Prepare and connect your drive to your computer. 2. Contact our sales team to get a shipping label for your drive. 3. Copy all the data you wish to import into our data centers to your drive. You may encrypt this data (Optional) if you prefer to do so. You can use the normal Windows copy and paste […]

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General questions about files sharing

Q. Are shared files encrypted? If so, do I have to send my encryption password? A. Yes, they are encrypted and you do not need to send a password. Q. Can I share files and folders with people whether they have Zoolz or not? A. The person does not need to have Zoolz installed to open […]

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