Troubleshooting Connection Issues

Check your Internet connection Make sure that you have a proper Internet connection on your machine. Check the Settings of your Zoolz desktop software Open your Zoolz Intelligent desktop software → Settings → Connection → If the Wireless connection (WiFi) option is selected, click on WiFi Safelist, and make sure the All WiFi networks option is selected → […]

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Customize the backup connection

By default, Zoolz/Zoolz Intelligent will use any available Internet connection at the upload time. You can customize it to use only certain connection by doing the following:

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