SYMPTOMS Cannot authenticate Zoolz/BigMIND desktop software on a Windows Server platform. Because of this, Zoolz/BigMIND software is not opening or running. CAUSE This issue arises when the Windows user profile or the group it belongs to is not included in the “Log on as a batch job” local security policy for a workspace server […]
Articles Tagged: Authentication
How do I enable Two Factor Authentication on my BigMIND account?
Two Factor Authentication is an optional but highly recommended security feature. Once enabled, BigMIND will require a six-digit security code in addition to your password every time you try to log in to your BigMIND account using a web browser. To enable the Two Factor Authentication for your BigMIND account, here is what you need to do: Sign into […]