As a BigMIND Partner, How Can I Manage The Admins Of The Account?

BigMIND partners can now set more than one admin user for their Partner accounts, and to give each admin customize privileges. Here is how to do so: Sign into the Partners system. On the upper right corner, and next to your name, expand the arrow in the top right corner and select the Manage Admins option. From the Manage Admins page, […]

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Can a non-admin add and install a Server?

No, the user must have Administrator privileges on the Zoolz account in order for him to be able to add servers. To give certain user under your main Zoolz Business account admin privileges, please follow the instructions in this article. To manage the admins’ privileges, please follow the instructions in this article.

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Preventing users from exiting Zoolz

If you are a Business user, and if you are the admin of the account, then you can prevent the other users under the account from exiting their Zoolz desktop clients (The ones installed on their machines) by doing the following:  

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What are the privileges that the administrator has?

The administrator can do the following: Add Users and Servers. Manage users by setting their storage limit, reset passwords, edit the sign in email, activate, suspend, delete and archive their computers. Create backup policies, edit them, and assign them to the users and servers. View reports. Buy more space, users, and servers. View the user’s […]

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Can the admins access other users’ data?

Yes, they can. Here is how to do so:   If the user’s data was encrypted, then you won’t be able to view it unless you enter the correct password. If this feature does not apply for your company’s policy, feel free to contact us to disable it for you. To contact us, please click here.

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