It is possible your antivirus, firewall, or system optimization application is interfering with Zoolz. Consider adding Zoolz to your application’s whitelist.

Please make sure to exclude the following paths from your AntiVirus’s real-time scanning:

  • C:\Program Files\Genie9\Zoolz2
  • C:\Users\UserName\AppData\Roaming\Genie9\Zoolz
  • C:\Program Files\Genie9\Zoolz2\Zoolz.exe
  • C:\Program Files\Genie9\Zoolz2\ZoolzService.exe

 

And make sure that you have the TCP ports 80 and 443 open and available through your Firewall.

It is possible your antivirus, firewall, or system optimization application is interfering with Zoolz intelligent. Consider adding Zoolz to your application’s whitelist. Also, make sure that all the BigMIND related processes can pass through the Windows Firewall as allowed apps as explained in this article.

Please make sure to exclude the following paths from your AntiVirus’s real-time scanning:

  • C:\Program Files\Genie9\BigMIND
  • C:\Users\UserName\AppData\Roaming\Genie9\BigMIND
  • C:\Program Files\Genie9\BigMIND\BigMIND.exe
  • C:\Program Files\Genie9\BigMIND\BigMINDService.exe

 

And make sure that you have the TCP ports 80 and 443 open and available through your Firewall.