- Sign in to your Zoolz online account.
- Click on the arrow next to your name in the upper right corner → Select the Account Settings option.
- To change the login email address, click on Edit next to Name & Email → Erase the old email and type the new one in the Email field → Click Update.
- To change the login password, click on Edit next to Password → Enter the old password, the new one, and confirm the new one → Click the Change Password button.
- Critical! On the machine where the Zoolz desktop software is installed, open the software → Tap the Menu icon at the upper-left corner → Tools → Synchronize Account. This will force Zoolz to detect the change in the login credentials and will ask you to enter the new one(s) so it can properly resume the backup activities.
Same method applies to Zoolz and BigMIND.